Frequently Asked Questions

57bet FAQ — All your questions answered here

Registration, login, deposits, withdrawals, betting, and promotions — find simple answers to all common 57bet questions in one place.

30+ FAQ
6 Categories
24/7 Support
18+
Age Limit
5 min
Registration Time
24/7
Live Support
BDT 10
Minimum Bet

Why choose 57bet?

The trusted platform for millions of bettors in Bangladesh — find here what you won't find anywhere else.

Fully secure platform

Your account and funds are always protected with SSL 256-bit encryption and two-layer security measures. No information is shared with third parties.

Instant payments

Deposits and withdrawals via Mobile Pay, Nagad, and Rocket are completed in just 5 minutes. No hidden charges or long waits — your money, on your time.

Live Betting & Real-Time Odds

Place bets at the right moment by watching the constantly changing odds in live matches. 57bet's live betting interface runs smoothly on any network in Bangladesh.

Regular Bonuses & Promotions

From welcome bonuses to weekly reload offers, cashback, and special tournament bonuses — there's always something to claim at 57bet.

Mobile App Benefits

The 57bet app is available free on both Android and iOS. Install it once and enjoy betting from anywhere — with minimal data usage.

24/7 Support in Bangla

Our Bangla-speaking support team is available day and night for any issue. Get solutions within minutes via live chat or email.

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Account & Registration

6 Questions

To open an account at 57bet, you only need an active Bangladesh mobile number and a strong password. You must be over 18 years old. Registration takes just 5 minutes without requiring any national ID or email. To register, visit our Registration Page Visit

No, only one account is allowed per mobile number. Attempting to open multiple accounts may result in all accounts being temporarily suspended and deposited bonuses forfeited. Contact the support team if you encounter any issues.

On the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. After verifying the OTP, set a new password. The entire process takes less than 3 minutes.

If you enter the wrong password multiple times in a row, your account may be temporarily locked for security reasons. In this case, wait 30 minutes or contact our live chat support directly. Once your identity is verified, your account will be reactivated quickly.

Yes, but changing your mobile number requires contacting the support team. Your number will be updated after security verification. Note that the change won't be completed without confirming the OTP sent to your old number.

Yes, accounts may become inactive after prolonged periods without login. Contact the support team and verify your identity to reactivate. However, bonuses that expired during the inactive period cannot be recovered.

Deposits & Withdrawals

6 Questions

Currently, 57bet accepts deposits via Mobile Pay, Nagad, Rocket, and direct bank transfer. Mobile banking methods add funds to your balance in just 5 minutes, while bank transfers may take 2-4 hours.

The minimum deposit at 57bet is just BDT 100. Maximum amounts depend on the payment method — Mobile Pay allows up to BDT 25,000 per transaction. If you need to deposit larger amounts, please speak with our support team.

Mobile banking withdrawals (Mobile Pay/Nagad/Rocket) are typically completed within 5–15 minutes. Bank transfers take 2–4 hours on business days and may process on the next working day during weekends. Slight delays may occur during peak hours.

57bet does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (Mobile Pay, Nagad, etc.) may apply their standard transaction charges — this is based on the provider's own policy.

First, check the transaction status in your mobile banking app. If the payment was sent but hasn't appeared in your 57bet balance after 30 minutes, contact support chat with your transaction reference number and screenshot. The issue will be resolved as quickly as possible.

Bonus balance cannot be withdrawn directly. After meeting the specific wagering requirements, winnings earned from the bonus become withdrawable. Each bonus has its own terms and conditions, whichPromotions page are provided in detail.

Betting & Odds

5 questions

You can bet on over 15 sports at 57bet including cricket, football, kabaddi, tennis, badminton, basketball, hockey, and volleyball. Keeping Bangladeshi bettors' preferences in mind, we offer the most markets in cricket and football. For details, visit the Sports Betting page.

The minimum bet amount at 57bet is just BDT 10, making it ideal for bettors of any budget in Bangladesh. The maximum bet depends on the specific market and event — major international matches typically have higher limits.

Once a bet is placed, it generally cannot be cancelled. However, some markets offer a "Cash Out" feature that allows you to secure a portion of your bet while the match is still in progress. If Cash Out is available, you'll see the option next to your bet.

Once you log in to 57bet, you'll see odds for all today's matches right away. To view updated odds for live and upcoming matches, visit Match Odds page. Odds are updated continuously until each match begins.

If a match is completely canceled, the full bet amount is refunded. If the match is rescheduled and played, the original bet remains valid. For partially played matches, settlement is based on the official result. Our support team will assist with any disputes.

Bonuses & Promotions

5 questions

New registrants at 57bet receive an attractive welcome bonus on their first deposit. Bonus amounts and conditions may change from time to time. For the latest bonus offers, please visit our Latest Promotions page.

Wagering requirements mean you must bet the bonus amount a specified number of times. For example, if you receive a BDT 100 bonus with 10x wagering, you'll need to place BDT 1,000 in total bets. Once the requirement is met, your winnings become fully withdrawable. Each bonus has its own terms, so Promotions page Read more.

Refer a friend to 57bet — when they register and make their first deposit, you'll receive a referral bonus. Your referral link is available from your account dashboard. You'll earn a bonus for each friend you refer.

Yes, 57bet has a special loyalty points system for regular bettors. The more you bet, the more points you earn. These points can be redeemed for bonuses, free bets, and special rewards. VIP members enjoy faster payments and dedicated account managers.

Bonus validity is typically between 7 to 30 days. You must meet the wagering requirements before expiry. Expired bonuses are automatically forfeited. It's best to start using your bonus right away.

Security & Privacy

4 Questions

Yes, 57bet uses SSL 256-bit encryption technology to secure all data. Your personal information is never shared with third parties. Our Privacy Policy for more details.

Yes, you can enable mobile OTP-based two-factor authentication from Account Settings. When 2FA is active, you'll receive a code on your number each time you log in. Enabling this significantly enhances your account security.

You'll receive a notification on your mobile after each login. You can check your login history in Account Settings to identify unfamiliar devices or locations. If you notice any suspicious activity, change your password immediately and contact support.

Absolutely. 57bet takes responsible betting very seriously. You can set daily/weekly deposit limits, take breaks, or temporarily close your account if needed. For more details, visit Responsible Gaming page.

Mobile App

4 Questions

The 57bet app is available on our Download Page and can be downloaded directly. Separate versions are available for both Android and iOS platforms. Simply download the APK file for easy installation.

To install the APK on Android, you may need to enable "Install from Unknown Sources" in Settings. iOS users can visit the site directly in their browser and add it to the home screen. If you face any installation issues, reach out via support chat for step-by-step assistance.

Yes, the 57bet app offers all website features — live betting, sports markets, lottery, promotions, deposits, and withdrawals. In fact, the app's notification feature lets you receive instant updates on live matches and odds changes.

When a new update is available, you'll receive an automatic notification when opening the app. You can update directly from there, or visit the Download Page and reinstall the latest version. Your existing data and account information will remain intact.
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Register for free at 57bet, claim your welcome bonus on your first deposit, and enjoy betting on cricket and football at the best odds.

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