57bet Privacy Policy —
We are committed to protecting your data

57bet places your privacy above all else. This Privacy Policy ("Policy") explains how 57bet collects your personal information, how it is used, and how your data is kept secure.

This Policy applies to 57bet's website (57bet.click) and applies to all users of the mobile application. By using 57bet services or creating an account, you are deemed to have accepted the terms of this Privacy Policy.

This Policy is to be read in conjunction with our Terms & Conditions and Responsible Betting Policyto be read in conjunction with -.

Who does this Policy apply to?

• Anyone browsing the 57bet website or app.
• Registered 57bet members who use betting, lottery, or other services.
• Anyone participating in 57bet promotions or bonuses.
• Anyone contacting the support team.

57bet only collects information that is necessary to provide services, maintain security, and meet legal obligations. A detailed breakdown by category is provided below:

Information Collected at Registration

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Address & Nationality

Information collected during identity verification (KYC)

• National ID (NID) or passport copy
• Selfie or live face verification
• Proof of address (utility bill or bank statement)

Transaction Information

• Deposit and withdrawal history
• Payment method details (mobile banking number, partial bank account information)
• Betting history & account balance

Automatically collected information

57bet uses the information it collects for the purposes listed below. Each purpose is defined with the goal of ensuring the best possible experience and security for our users.

• Account Management: Completing registration, verifying identity, and ensuring secure login.
• Service delivery: Keeping betting, Sports Betting, lottery, and other services running.
• Transaction processing: Completing deposits and withdrawals successfully.
• Customer support: Resolving your complaints and queries quickly.
• Fraud prevention: Detecting irregular activity and keeping accounts secure.
• Legal Compliance: Complying with applicable laws and regulatory authority guidelines.
• Promotions & Offers: Sending relevant promotions and bonuses based on your preferences (only with your consent).
• Service Improvement: Analyzing user experience to further improve the platform.

57bet uses industry-standard security technology to protect your personal information. Our security framework is described below:

Technical security

• SSL/TLS Encryption: All data transmission between the website and app is secured with 256-bit SSL encryption.
• AES-256 Database Encryption: Stored sensitive data is encrypted using the AES-256 algorithm.
• Two-factor authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Prevention of cyberattacks at the server level.

Organizational Security

• Only authorized personnel have access to your personal information.
• All staff are bound by strict confidentiality agreements.
• Regular security audits and penetration testing are conducted.

Data Retention Period

57bet respects your privacy. We never sell your data or share it unnecessarily. However, limited sharing may be required in the specific circumstances listed below:

• Payment Processor: Only the necessary information is shared with Mobile Pay, Nagad, Rocket, and banking partners to complete transactions.
• Identity Verification Service: With authorized verification partners to complete the KYC process.
• Legal authority: Providing required information to relevant authorities in compliance with Bangladesh law or court orders.
• Anti-fraud partners: With specialized services for fraud and money laundering prevention.

57bet uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

You can disable cookies at any time through your browser settings. However, doing so may affect the functionality of some services.

57bet believes you should have full control over your own data. To that end, we uphold the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data in certain circumstances. However, some data may be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.
• Data Portability: You may request your data in a machine-readable format.

57bet services are exclusively for individuals aged 18 and above. 57bet does not knowingly collect information from or provide services to anyone under the age of 18.

• Age verification is mandatory at registration.
• Age is re-verified during the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• If you become aware of a minor who has created an account, please contact us immediately.

57bet may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• The update date on this page will be revised accordingly.
• For significant changes, a notification will be sent directly to your registered email address.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team. We are committed to responding promptly and effectively.

• Email: support@57bet.click
• Support: Available 24/7 via live chat
• Response Time: Usually within 3–5 business days

For any complaints, we will first attempt to resolve the matter directly. If unresolved, you may escalate to the relevant third-party regulatory authority.